Emergency Plan Manual

RECOVERY PHASE Our Agency maintains a chain of command for all operations. The Agency’s Administrator is responsible to declare the Recovery Phase after any Emergency or Disaster in our community that affect the normal operations of the Agency, or disrupt the ability to provide efficient care to our patients. The recovery phase star when the county officials declare the end of the Emergency/Disaster situation in our community, with the continued implementation of the Agency’s Business Continuation Plan, for recovery phase including offsite access to data & data backup and office relocation (logistical support in place to relocate office if necessary), this is one of the initial steps in the recovery process. Once an emergency situation becomes stable, business recovery takes over to ensure the agency remains financially viable. A business continuity plan will enable our Agency to plan for continuing operations after a disaster. This tool differs from the other emergency preparedness tools in this manual in that it addresses recovery rather than response. The tool is designed to address all aspects of our operations that might be impacted regardless of whether the event results in a minor disruption of services or a complete destruction of the Agency’s infrastructure. (see Agency’s Business Continuation Plan). The following actions will occur as part of the recovery phase: a. The administrator or designee may initiate the recovery phase b. The administrator or designee(s) as part of the agency’s communication protocol will communicate with i. Leaders and owners (if applicable) ii. Staff iii. Clients or someone responsible for a client’s emergency procedures iv. County and city emergency management officials if needed during and after an event v. State and Federal emergency management entities if warranted by the nature of the event and; vi. Other entities as applicable such as: 1. State Regulatory Agency 2. Emergency Medical Services 3. Other community health care providers c. The primary mode of communication will be by phone or cell phone. If the primary mode of communication fails other methods including but not limited to the following may be used: i. CB radios as available ii. Satellite phones as available iii. Internet communication technologies iv. HAM radio as available d. Recovery Team (Staff assigned to help in the Recovery Phase that include the Administrator, DON, their alternates, Office Manager and any other needed personnel). Those employees designated as Recovery Team will serve as part of the Recovery Phase. The Administrator is designated as Recovery Team leader to take over the Emergency Operations Center at the Agency during this phase.