Policy Manual sample

MDT Home Health Care Agency, Inc. 220  Medication errors - wrong drug, dosage, time, route or rate of administration, wrong patient, omission, duplication or administration without an order, adverse reaction to medication (includes potential errors or “near misses”)  Medication order filled incorrectly  Medication order prepared incorrectly  Occurrences that have an adverse result on a patient  Equipment breakage/failure that has an adverse result on a patient  Equipment not available  Expired, recalled or otherwise unusable drug dispensed  Labeling of drugs  Education of patients and family  Drug recall measures  Surveillance, prevention and control of infection  Research investigational drugs  Management of Human Resources (i.e., licensure requirements and entry level qualifications)  Patient outcomes; long and short range continuing education  Technical quality control activities  Adverse drug reactions • The organization will systematically improve the performance of its medication management system. The Performance Improvement Committee will assess and evaluate data provided and will determine and implement strategies to improve performance. The Performance Improvement Committee will implement actions that result in desired, measurable changes in processes. To achieve improvements and improve patient safety, the Committee will participate in the following performance improvement activities: • Planning • Implementing