Policy Manual sample

MDT Home Health Care Agency, Inc. CODE OF ETHICS “We want to make sure we are integrating ethics throughout our organization.” PURPOSE: · To outline a standard of conduct for all employees, contractors and members of the Board of Directors. · To establish and retain the highest possible level of public confidence. CODE OF ETHICS: · The Code of Ethics contains standards of ethical behavior and practices that impact all dealings with colleagues, patients, the community and society as a whole. · The Code of Ethics also incorporates standards governing personal behavior particularly when that conduct directly relates to the role and identity of the organization. · The Code of Ethics outlines principles focused on maintaining and enhancing excellence within MDT Home Health Care Agency, Inc. · The Code of Ethics serves as notice to government officials that MDT Home Health Care Agency, Inc. expects its personnel to abide by all applicable laws and regulations. POLICY: · MDT Home Health Care Agency, Inc. has an ethical responsibility to the patients and the community it serves, and fulfills this responsibility through ethical care, treatment, services and business practices. · The mission of this organization and subsequent policies shall be consistent in the support and protection of the rights of patients in all aspects of care, treatment and services provided. · Whenever possible, patients/families/legal guardians are included in decisions about the patients’ care, treatment and services, including ethical issues. · Marketing materials shall accurately represent MDT Home Health Care Agency, Inc. to the public as to the types or quality of care, treatment and services the Agency can provide, directly or by contractual arrangement. Should the patient require or request care, treatment or services not available or inconsistent with the organization’s mission, an offer to refer/transfer the patient to an organization that can fulfill this need will be made and if in agreement, the patient will be referred/transferred appropriately. · The patient/family will be notified of any financial benefit, if any, to MDT Home Health Care Agency, Inc. as a result of the referral/transfer process. · Contracted providers of healthcare services must meet and adhere to the quality and ethical standards of this organization. · Billing practices of MDT Home Health Care Agency, Inc. shall adhere to and be compliant with usual and acceptable standard ethical and legal business billing practices. Home Health Agency Policies A-145