Policy Manual sample

MDT Home Health Care Agency, Inc. DIRECTOR OF NURSING, CLINICAL MANAGER OVERSIGHT POLICY Policy: The Director of Nursing, Clinical Manager shall establish a process to verify that skilled nursing and personal care services. The Director of Nursing, Clinical Manager shall establish a process to verify that skilled nursing and personal care services were provided. When requested by a State Regulatory Agency employee, the Director of Nursing, Clinical Manager shall provide a certified report that lists the home health services provided by a specified direct service staff person or contracted staff person for a specified time period. A certified report shall be in the form of a written or typed document or computer printout and signed by the Director of Nursing, Clinical Manager. The report must be provided to the surveyor within two hours of the request, unless the time period requested is longer than one year, then the report must be provided within three hours of the request. Procedure: - The Agency encourage the supervision of each service provided by our supervisory staff (registered nurses and/or registered therapists) - A report of each supervision performed must be submitted by a supervisor after each supervision done stated that verification of skilled nursing and personal care services was done/or not as ordered by patient’s physician. - A random quality assurance patients telephone calls must be done every month to a selected active patients and report must be completed stated that verification of skilled nursing and personal care services was done/or not as ordered by patient’s physician and frequency of visit compliance. - If requested by State regulatory Agency the Director of Nursing, Clinical Manager must obtain a total visit done in any requested time of period, and sign a Director of Nursing, Clinical Manager oversight statement that skilled nursing and personal care services were provided. ATTESTATION: The skilled and personal care services provided by our staff or contracted personal were verified by me, and are in compliance with established Physician Plan of Care. Every visit that the Agency received is verified by our data entry department, and logged in the Agency Home Care Management software, the computer generated report, that verified the visits done between: Visits from: ________________________ to : ______________________ Were verified by my self, and all the visits were done as Physician ordered. _________________________________________________ Director of Nursing, Clinical Manager Name _____________________________________ ________________ Signature Date Home Health Agency Policies A-171