Policy Manual sample

MDT Home Health Care Agency, Inc. POLICY AND PROCEDURE DRESS/ETHIC CODE/PERSONAL APPEARANCE Purpose: To establish a uniform standard for general Ethic and dress/grooming. To outline a standard of conduct for all employees, contractors and members of the Board of Directors to establish and retain the highest possible level of public confidence. Dress, grooming and personal cleanliness standards contribute to the morale of all Employees and affect the business image MDT Home Health Care Agency, Inc. presents to its customers. Our Agency has an ethical responsibility to the patients and the community it serves, and fulfills this responsibility through ethical care, treatment, services and business practices. POLICY: As part of the health care team, it is essential that all employees maintain and adequate ethic procedures, restrict accept gift from clients, lending or borrowing money, handling money, unless authorized, giving out their address, telephone or beeper numbers, performing duties outside their scope of service, transporting clients in their vehicles. All employees/contractors also, an appropriate personal appearance in terms of grooming and dress. Clean, appropriate attire that is suitable to meet the public and inspire the confidence of patients, the public and fellow employees. Extremes in dress and jewelry are inappropriate. It shall be the responsibility of the employee's supervisor to see that the dress code is adhered to. The employee may be subject to disciplinary action for continued violations of the dress code. Guidelines/Definitions Uniforms: Uniforms must be clean and wrinkle free (in accordance with this agency's Requirements). Shoes: Safe, comfortable and clean shoes are required. Hair: Hair must be kept neat, clean and in a style which will be permitted. General: Denim outfits are not permitted, nor are jumpsuit. Sweaters must be in not stressful colors, preferred white or navy blue. Nursing school, professional affiliation insignias and patches may be worn; other buttons and adornments must be approved by the Administrator. All employees are required to wear agency identification badges while on duty for this institution. Halter tops, bare shoulders, shorts and cutoffs are not permitted. Offensive body odors or excessive fragrances (cologne, aftershave, etc.) are also prohibited. Whenever possible, patients/families/legal guardians are included in decisions about the patients’ care, treatment and services, including ethical issues. Should the patient require or request care, treatment or services not available or inconsistent with the organization’s mission, an offer to refer/transfer the patient to an organization that can fulfill this need will be made and if in agreement, the patient will be referred/transferred appropriately. Marketing materials shall accurately represent our Agency to the public as to the types or quality of care, treatment and services the Agency can provide, directly or by contractual arrangement. VIOLATIONS: Employees, students and volunteers who violate this code shall be subject to disciplinary action, up to and including termination of employment. Home Health Agency. - - Personnel/Operations Policies B-16