Policy Manual sample

MDT Home Health Care Agency, Inc. • Emergency Plan • Training specific to job requirements • Additional training for special populations, if applicable (e.g., pediatrics, disease processes with specialized care, substance abuse) • Cultural diversity • Communication barriers • Ethical issues • Professional boundaries • Performance Improvement Plan (QAPI) • Corporate Compliance Plan • Conveying of charges for care/service • OSHA requirements, safety and infection control • OSHA (Right to Know laws) • Orientation to equipment, if applicable as outlined in job description • Incident/variance reporting • Handling of patient complaints/grievances • Medicare Certified Home Health agencies must include OASIS and other required documentation in the orientation The checklist is completed for all personnel to document the orientation process. Home Health Agency. - - Personnel/Operations Policies B-32