Policy Manual sample

MDT Home Health Care Agency, Inc. POLICY ON MEDICATION ERRORS AND DRUG REACTION POLICY 1. Medication errors include but are not limited to, wrong medications, wrong dose, extra dose, wrong time, wrong route and omission of ordered drug. 2. When a medication error is identified, the individual making or discovering the error will notify the supervisor. 3. An adverse reaction is defined as any medication that elicits specific signs and symptoms of a reaction not directly associated with that medication. 4. An unusual occurrence (incident report) will be completed and forwarded to the DON, Clinical Manager. A summary of errors will be incorporated into the QAPI performance activities of the agency. Medication errors due to external caused are reported to the Agency by the field staff who detect the error. 5. When a client has any unusual reaction to a drug, if the client is in immediate danger, initiate appropriate emergency response at once. The staff nurse shall maintain an adequate airway by inserting an airway tube, if necessary. 6. The staff nurse shall obtain vital signs. 7. The staff nurse shall contact the client's attending physician, physician assistant, or advanced registered nurse practitioner, and the pharmacy immediately. 8. If the client's attending physician cannot be reached, the staff nurse shall arrange for transportation by any means available to the nearest hospital emergency room. Available transportation may include the police, fire department (Fire Rescue) or an ambulance service. 9. The staff nurse shall notify the Director of Nursing, Clinical Manager as soon as possible to report the incident An unusual occurrence report is completed. 10. The Director of Nursing, Clinical Manager shall immediately notify the President/CEO/Administrator of the incident. Home Health Agency - - Skilled Professional Services D-52