Policy Manual sample

MDT Home Health Care Agency, Inc. ON CALL DUTIES POLICY: MDT Home Health Care Agency, Inc. will provide services to its clients 7 days a week and provide on call service 24 hours a day, 7 days a week. PROCEDURES: · Clinical nurses will rotate call at one week intervals beginning at 5:00 pm on Friday to 9:00 am the next Friday. If the office is closed on Friday, the Nurse will continue to take call until 5:00 pm when the next nurse is scheduled to assume responsibility for call. · On-call is reimbursed based on the agency decision. · The nurse assigned to call must notify the Nursing Supervisor/Director of Nursing, Clinical Manager immediately if he/she will be unable to complete on-call duties. If the nurse has arranged for another employee to take call, he/she must have approval from the Nursing Supervisor so the schedule may be updated. Mis-communication between staff will not be an acceptable reason to refuse on-call duties. Once the supervisor has made the on-call adjustment, it is binding to both parties unless otherwise agreed and approved by the Nursing Supervisor. A member of Management is on Management call for the clinical staff at all times, 24 hours a day, 7 days a week. Home Health Agency Policies A-61