Policy Manual sample

MDT Home Health Care Agency, Inc. harm to the population, or substantial damage to or loss of property. NATURAL DISASTER The specifics for adverse weather will be followed. Physicians will be notified if any patients have been identified as being affected by the natural disaster INTERNAL EMERGENCY · Disruption of Telephone Service The Managers will activate all available cellular phones. The main switchboard will be switched to the agency’s answering service. Clinical staff will be notified that the answering service has been activated The telephone equipment company will be contacted about the problem. · Disruption of Electricity If the telephone is involved, follow telephone procedures as above. Notify President and/or building manager of power failure. Turn off all electrical equipment except one light. Use flashlight located in each office. Assess whether emergency lighting system over doorways and in hall is meeting employee needs adequately · Fire Press “PAGE” on phone Announce the location of the fire and evacuate the building Call 911 and activate the fire alarm. A previously identified person should take a cellular phone when exiting the building Notify Fire Department of any staff unaccounted for and re-enter building only when given clearance by the Fire Department Bomb Threat 1. The receptionist or person receiving the call should remain calm and not interrupt the caller, obtaining as much information as possible about the location of the bomb etc. 2. Notify senior management staff in the building 3. Call 911 and evacuate the building immediately Staffing Shortage Guidelines · Managers will contact all part-time or per-diem staff to determine staff availability for uncovered patient schedules. · Patients are prioritized according to patient prioritization guidelines · Managerial personnel will make home visits as necessary. · Management staff will evaluate factors contributing to shortage and formulate long-term plans to prevent reoccurrence. In the event of an emergency that disrupts the Agency * s ability to provide care, needs will be prioritized to determine whose needs are the greatest. Patients will continue to receive care, if possible, with minimal disruption of schedule. Patients will be instructed on what to do in the event of an emergency situation if nursing availability is limited. Home Health Agency Policies A-67