Policy Manual sample

MDT Home Health Care Agency, Inc. POLICY AND PROCEDURE BOMB THREAT POLICY: Agency response in the event of a bomb threat Whether the threat is by phone or by a physically present individual--ALL BOMB THREATS WILL BE TAKEN SERIOUSLY and the following rules shall apply: If by phone, the employee receiving the threat shall do the following: 1 Prolong the phone conversation with the caller as much as possible and try to identify voice characteristics, background noises (e.g.-waves from an ocean, music and type" of music, voices, church bells, etc.), urgency in voice of caller, where and when the bomb will explode. 2. Quickly notify the Administrator or (in his/her absence) the Nursing Director, or (in his/her absence) the next high ranking staff member. 3. Notify the building Administrator. 4. Call 911 and make a report. 5. Depending on the location of the bomb, evacuate the office/building as quickly as possible. 6. Stay calm. 7. If the threat is from a person who is physically present, ask him/her where the bomb is and when it will explode. 8. Get the name and address of the informer, if possible. Home Health Agency Policies A-71