QAPI Program Utilization_Manual

Example: Quality may be given 35% whereas Attendance may be given 2%. 3. Develop any number of appraisal items by category based primarily on outcomes. Example: Manages own workload to keep OT at < 3%. Agency ACH rate is at or below the national average. Demonstrates ability to independently manage agency’s infusion protocol. 4. Select the number of performance levels the appraisal will have. Five levels are recommended. Example: Level 5 Exceptional Level 4 Above Average Level 3 Satisfactory Level 2 Below Average Level 1 Unsatisfactory 5. To “weight” each category according to the % to each, determine the weight factor to apply to each category. Example: Quality 35% • 35% divided by the number of items in Quality = weight factor • Employee points attained in the category (X) weight Factor = category points • Add all weighted category points. This equals the Performance appraisal points attained. 6. Determine the number of points for each level that corresponds with the reward attained. 7. List all employees who rate satisfactory. These persons receive the “average” raise increase approved by Administration. 8. Remaining employees receive either higher rewards for stellar performance or no reward for lesser performance. 9. Rank employees according to reward attained. Use Excel to accomplish this task. The agency now has the number of employees who are “average” versus those who are above and below average. Figure these percentages. » Disease Management Disease Management (DM) is an to delivering health care to person with chronic conditions that aims to improve patient outcomes while containing healthcare costs. The Disease Management Association of America states that a full service services DM program should consist of six components. Programs that have less tha xix are referred to as support service providers (Disease Management Association of America, n.d.). These six are: 1. Identification of chronic populations 2. Use of evidence-based practice interventions that have been found to improve quality outcomes 3. Patient/enrollee and family self-management education 4. Collaboration with physicians, care providers, support service providers 5. Outcome measurement, evaluation, and management 6. Routine feedback and reporting loop Certain conditions are ideal for home health DM. Some pf these are: • Congestive Heart Failure • Hypertension • Coronary Artery Disease • Obesity 108