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Diminished vision is a visual deterioration not correctable by standard eye glasses, contact lenses, medicine, or surgery that interferes with a person’s ability to perform everyday activities. What Causes Diminished Vision? Impaired vision can result from a variety of diseases and injuries that affect the eye. Many people with impaired vision have age related diabetic retinopathy, macular degeneration, glaucoma or cataract. How Does Diminished Vision Affect People’s Lives? People with diminished vision experience physical, financial, and psychological changes that reduces their quality of life. Without proper assistance and training, patients may have difficulty using magnifying devices and completing necessary activities of daily living tasks such as: Meal preparation, Reading, Financial management, Home maintenance, Grooming, Shopping, Community and leisure activities A Medicare beneficary with impaired vision may be eligible for rehabilitation services designed to improve functioning, by therapy, to improve performance of activities of daily living including self-care and management skills in a home setting DIMINISHED VISION REHABILITATION This Agency can provide a single service or a combination of service s in your home, all under the direction of a physician. Working with your doctor, our qualified staff will plan, coordinate and provide care tailored to your needs. Our services may include: Skilled Nursing, Home Health Aide (Nursing Assistant), Physical, Occupational, and Speech Therapy, Infusion (IV therapy), Medical Social Workers, Homemaking, Personal Care and Companion Services. www.pnsystem.com page 4 Our clients/caregivers have the option to exercise their rights, participate in their care plan, voice grievance/complaints and recommend changes in our policy and procedures without f ea r of reprisal or discrimination. Any complaint/concern brought to us (preferab ly to our administrator) will be thoroughly investigated, responded to in writing, including a corrective action plan if needed. PATIENT’S RIGHTS, COMPLAINTS, GRIEVANCE You are entitled to care in your preferred language. This service is provided at no charge to you, our agency’s staff will make every attempt to meet your language needs (interpreter or translation). If you require additional assistance, please contact our office. LANGUAGE ASSISTANCE SERVICES Medicare has established a new requirement for payment of the home health services that you may need. To meet this new requirement, you will need to have a face-to-face visit with a physician, nurse practitioner, clinical nurse specialist, certified nurse midwife, or physician’s assistant for a matter related to your need for home health. This “special” visit can occur 90 days before you start receiving home care services or up to 30 days after the home care nurse or therapist admits you to service. FACE TO FACE REQUIREMENT Charge are per visits: RN, Therapist, Social Worker: $100.00, LPN: $ 95.00, HHA: $ 65.00. This rate may vary according to Private Insurance, Co - payments or Self Pay option (Ask our Admission Nurse/Therapist to explain to you the Section I and II of our Service Agreement for more information about charges) . The Agency reserves the right to change charges at any time. MINIMUM CHARGES FOR OUR SERVICES HOME CARE NATIONAL PATIENT SAFETY GOALS FRAUD PREVENTION Key ways to protect yourself from fraud: * Review your claims summaries thoroughly to ensure you received each service listed and that all the details are correct. * Never share (or allow to use for other person) your Medicare/Insurance Number, except with your doctors or other Medicare providers. Guard your social security/Medicare/Insurance number. * Report suspected fraud by calling 1-800-MEDICARE, or your Insurance carrier. The sooner you see and report errors, the sooner Medicare/Insurance can investigate and stop the fraud. SERVICES * Identify patients correctly * Use medicines safely * Prevent infection * Prevent patients from falling * Identify patient safety risks 10 COMMON FLU MYTHS 1. You can get the flu from the immunization. The influenza vaccine is made from inactivated virus and can’t transmit infection. 2. I had the flu even though I was immunized, so the influenza vaccine didn’t work. Influenza vaccine is designed to cover the top 3 viruses, but a person may get a different influenza virus that is not included in the vaccine. 3. Healthy people don’t need immunizations. Current recommendations include one seasonal annual immunization for everyone over 6 months of age. Also, caregivers and health care workers need immunized to avoid spreading the influenza virus. 4. Influenza vaccine is not safe for pregnant women. Pregnant women should receive influenza vaccine because there is a reduction in the immune system and a high proportionate death rate during pregnancy. 5. Influenza immunizations are not needed every year. The influenza viruses change and mutate each year. 6. It is better to wait and get the influenza immunization later in flu season. Immunity from the influenza vaccine lasts the entire flu season. It’s best to receive the immunization early in the fall since the flu season is fall and winter (up through May) with the peak usually late November – March. 7. Influenza is the same as a “bad cold.” The flu may cause “bad cold” symptoms, but a significant number of people are hospitalized or die from the flu every year. 8. You can’t spread the flu if you feel well. 20% -30% of people with the flu are asymptomatic. A person is infectious 1 day prior to s/s of flu to 5 – 7 days after onset of s/s. 9. You can catch influenza from going out in the cold and not wearing a coat/ hat or going out with wet hair, etc. The influenza viruses are only spread with direct contact with people who sneeze, cough, or talk closely to you. 10. Antibiotics are necessary with the flu. Antibiotics do not work against viruses. sample

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