Policy Manual sample

MDT Home Health Care Agency, Inc. Volume Control Phone for Speech Impaired Voice Carry-Over and Hearing Carry-Over Phone LVD: Large Visual Display for deaf and sight impaired Gewa-Jupiter Phone or RC200: both for individuals who are hearing or speech impaired and mobility impaired. Telitalk Speech Aid Phone: for laryngectomy patients CapTel: voice carry-over with computer assisted captioning. Visual, Audible or Tactile Ring Signalers In-Line Amplifier FTRI has contracted with 20 nonprofit organizations throughout the state to be Regional Distribution Centers (RDCs) to meet the needs of hearing and speech impaired patients or residents. At the RDC, you can have your equipment application processed, see a demonstration of your equipment, pick up your requested FTRI equipment, receive equipment training, receive ongoing equipment maintenance service, and obtain other local support services. Florida Relay is the communications link for people who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Impaired. Through the Florida Relay, people who use specialized telephone equipment can communicate with people who use standard telephone equipment. 1. To call Florida Relay, dial 7-1-1, or use the toll free numbers 1-800-955-8771 (TTY) 1-800-955-8770 (Voice) 1-800-955-1339 (ASCII) 1-877-955-8260 (VCO-Direct) 1-800-955-5334 (STS) 1-877-955-8773 (Spanish) 1-877-955-8707 (French Cr) For Persons With Visual Impairments: Staff communicate the content of written materials concerning the benefits, services, waivers of rights, and consent to treatment forms by reading them out loud to visually impaired persons. Large print, taped and braille materials are available upon request. Please contact the Director of Social Services for these materials. The Agency does translate printed materials into braille and provides braille training, as possible. For Persons With Speech Impairments: Writing materials, TDD, computers, and communication boards are available to facilitate communication concerning program services and benefits, waivers of rights and consent to treatment forms. Home Health Agency Overall Plan and Budget E-17