Policy Manual sample

MDT Home Health Care Agency, Inc. PAYMENT RECEIPT AND VERIFICATION PURPOSE: To provide guidelines for processing all payments for services provided. RESPONSIBLE PERSONNEL C.E.O., Account and Computer Systems Manager, Accounting and Computer Systems Assistant Manager, secretarial staff. OBJECTIVES * To process application of payments on a timely basis. * To expedite deposits of monies for optimal cash flow. * To recognize and process any overpayments on a timely basis. * To reduce the possibility of lost remittances. * To decrease risk of fraud and theft. POLICY Monies received for payment of services rendered are processed in a consistent manner described in established, written guidelines. PROCEDURE ACTION RATIONALE 1. All mail is opened by 1. Opening mail upon designated employees to receipt by designated remove cash and checks. persons insures accountability for processing of payments. 2. The clerical staff opens 2. The payment tape is mail and records all pay- matched against the ments received on the tape, actual checks received. listing date, amount of payment, total, remitted, and type of payment. The personnel opening the mail and recording the payments on the tape, signs the tape. The tape is given to the C.E.O. 3. The monies for deposit are 3. The Accounting Dept. given the C.E.O. for re- is responsible for view and then to the Manager correct application of Accounting/Computer Systems, payments. who applies the payments to the patient's account and completes the deposit ticket. 4. If payment is made in person, 4. The receipt provides a a paid receipt is issued. record of payment. 5. The monies and deposit 5. Making deposits at the ticket are given to the end of the business day C.E.O., who makes a deposit prevents any overnight to the bank at the end of security problem. business day. 6. Cash payments and/or revenue 6. These steps of reconci- adjustments appear on the liation assure proper Cash Receipts Journal Report. accountability. Home Health Agency Overall Plan and Budget F-15