Policy Manual sample

MDT Home Health Care Agency, Inc. EMPLOYEE COUNSELING AND GRIEVING POLICY: The agency recognizes the value of its employees and strives to provide appropriate training and counseling in order to retain qualified staff. If, however, the employee's manager determines that an employee has not maintained acceptable performance or has violated agency policy, the employee may receive counseling by his/her manager and/or the Director of Nursing, Clinical Manager. If during the counseling sessions, the employee perceives that a problem has occurred with the process, the employee may discuss the problem with the President. PROCEDURE: A. The Administrator is responsible for ensuring that all agency policies and statutory requirements are observed. B. Depending on the situation, the Director of Nursing, Clinical Manager or the Vice President may be present for the counseling session and involved in the formulation of the Employee Counseling Statement. The counseling session, including documentation, must include a definitive plan for correcting the action and a time frame in which this is to be accomplished. The Employee Counseling Statement must be signed by the manager and employee and reviewed by the Administrator and Director of Nursing, Clinical Manager. C. The Director of Nursing, Clinical Manager and/or Administrator will assist in the monitoring of the plan of corrective action and advise the manager, when necessary, of any problem areas. D. The Director of Nursing, Clinical Manager will be available to the manager or employee in the event of a disagreement pertaining to the counseling or the Performance Improvement Plan. If the disagreement cannot be solved, the employee may appeal in writing to the Administrator within one week. The Administrator in conjunction with the Director of Nursing, Clinical Manager will prepare a summary report of the issues for the President, having the employee sign the report. E. The President will review all the information and discuss the issue with all involved. Based on the information presented, the President may make a final decision or convene a panel of between 3-5 staff members (peer and supervisor) to hold an inquiry into the issue. F. The decisions of the President and/or the panel are not subject to further appeal. Home Health Agency. - - Personnel/Operations Policies B-145